Executive Director (Program Director)

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The Executive Director is responsible for the day to day management of the Cluster Model and/or Tier II program in accordance with regulatory, contractual requirements and organizational standards.   

ESSENTIAL FUTIES AND RESPONSIBILITIES including the following.  Other duties may be assigned:   


  • Monitors the program effectiveness to ensure that program is achieving its goals and targets as defined by DHS.
  • Manage the program multi-disciplinary teams and ensures integration of delivery of services to the families.
  • Develops and implements procedures and policies to ensure quality service provision.     


            FISCAL (If applicable)  

  • Collaborates with Administrative Manager and/or Director of Administration in the development of annual operating budgets, reviews monthly expense reports, and ensures program expenditures are within budgeted parameters.
  • Ensures billing reports are submitted timely and ensures collaborates with the organizations fiscal department to ensures the Administrative Manager and/or Director of Administration responds timely to billing inquiries and request for billing corrections.
  • Reviews and approves purchase requisitions and ensures that all expenditures comply with organizational procurement procedures.


  • Collaborates with the Senior Director and/or Director, Operations in ensuring the buildings are maintained operated within the standards established by regulatory and contractual requirements.   


  • Monitors and analyzes reports and dashboard to ensure the program meets its targets.  Assist the Director of Social Services and program supervisory staff in developing strategies, which ensure the program achieves its targets and goals.   


  • Leads the implementation of continuous quality improvement activities.  Collaborates with the Senior Director of Quality Assurance and Program Development in analyzing findings from internal and external audits and establishing measures to improve the delivery of services and address deficiencies.
  • Leads or participate in CQI projects and committees.       


  • Submits quality and timely reports to the organizations and other regulatory agencies as mandated to ensure the program complies with reporting requirements.   


  • Provides training, coaching and support to direct reports.  Provides on-going performance feedback and reviews in accordance with organizational policies.  Collaborates with Human Resources in addressing staff performance issues.  Promotes collaboration and effective communication amongst staff and between departments through the development of interdisciplinary teams to achieve organizational goals.   


  • Establishes liaisons with appropriate community agencies to maintain linkages for services needed by the families.
  • Participate in local community meetings and serve as liaison with local community members and representatives.     


Education: MSW, MPA or related advanced degree preferred; Bachelor’s degree required. 

Experience:  A minimum of four years human services experience with at least two years of managerial and supervisory experience with demonstrated professional progression in the area of supervision and program management.  Experience with multi-problem families desirable.   

Related Skills: Excellent analytical, evaluative and human service management skills.  Excellent written and oral communication, organizational and supervisory skills.   

Other Requirements (including Physical Demands)  

  • Travel required.   
  • May be required to work long hours and a varied schedule.   

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location: Bronx, NY
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